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Snarl snarl snarl
Jan. 6th, 2007 05:39 pmI, the great Jate, am admitting defeat.
MY DVD burning software, CyberLink, is screwing itself with a ten-foot pole at the moment. It burns the files as squished to 1/2 their height but doesn't affect the width, making everything seem, well, squished. After downloading and installing the recommended patch, which promised to fix this problem, it stopped working entirely. Uninstalling the software is usually the best course of action, but then you discover that your recovery disc can reinstall the software only if you delete every single file and program you've put on your computer since you first turned it on.
I've sent a trouble ticket in to CyberLink, explaining the problem in glorious detail. I am waiting to hear back from them, as this problem has caused me to lose 6 DVDs from my spindle and about 8 hours of DVD burning time. I am also going to demand that they give me a copy of the software to put on disc, to prevent this problem from destroying my ability to do things with their software.
Most people would then announce that they were curling up with a bar of chocolate and a book (or something besides the chocolate) but alas, that I cannot do. So I am going to watch Jack's arse. Because that, my friends, is a decent substitute for chocolate. If I don't come back to the land of messengers until tomorrow, know that it is only to save everyone from me ranting incessantly at them, as I really detest a technical issue that I do not have the means to fix.
:3 I'll most likely see you all tomorrow, as I am mostly snarling at things right now.
Edit: They think I am an idiot. o.< Aspect ratios my ass... I checked those out, twits!
Edit 2: They avoided answering my problem the second time 'round by saying I have to contact Acer now. That means they have no friggin' clue what the hell went wrong, nor how to fix it. Twits! I've contacted Acer, which means I'll likely hear back between Monday & Wednesday, as they don't answer tech emails on weekends.
MY DVD burning software, CyberLink, is screwing itself with a ten-foot pole at the moment. It burns the files as squished to 1/2 their height but doesn't affect the width, making everything seem, well, squished. After downloading and installing the recommended patch, which promised to fix this problem, it stopped working entirely. Uninstalling the software is usually the best course of action, but then you discover that your recovery disc can reinstall the software only if you delete every single file and program you've put on your computer since you first turned it on.
I've sent a trouble ticket in to CyberLink, explaining the problem in glorious detail. I am waiting to hear back from them, as this problem has caused me to lose 6 DVDs from my spindle and about 8 hours of DVD burning time. I am also going to demand that they give me a copy of the software to put on disc, to prevent this problem from destroying my ability to do things with their software.
Most people would then announce that they were curling up with a bar of chocolate and a book (or something besides the chocolate) but alas, that I cannot do. So I am going to watch Jack's arse. Because that, my friends, is a decent substitute for chocolate. If I don't come back to the land of messengers until tomorrow, know that it is only to save everyone from me ranting incessantly at them, as I really detest a technical issue that I do not have the means to fix.
:3 I'll most likely see you all tomorrow, as I am mostly snarling at things right now.
Edit: They think I am an idiot. o.< Aspect ratios my ass... I checked those out, twits!
Edit 2: They avoided answering my problem the second time 'round by saying I have to contact Acer now. That means they have no friggin' clue what the hell went wrong, nor how to fix it. Twits! I've contacted Acer, which means I'll likely hear back between Monday & Wednesday, as they don't answer tech emails on weekends.
